Typical information collected by Underwriters to assess risks and determine public liability premiums
For more information and checklists please visit our Public Liability Website
Structures
- Age, layout, construction
- Fire Detection/alarms systems
- Fixed protection systems – sprinklers, other extinguishing systems
- Fire separations
- Fire fighting water supplies
- Fire fighting, private and public
Fire Safety
- Entrances/exits – lighting, surfaces, signage
- Emergency lighting, exit signs
- Emergency evacuation systems, Evacuation procedures
- Smoke ventilation/exhaust systems
- Stairwell pressurization
- Fire doors/fire existanagement Control systems
- Risk management procedures
- Public liability risk management procedures
- Emergency procedures
- Incident reporting and investigation
- Hazard identification, control, regular inspections – public areas, hotel rooms
- Housekeeping
- Security – guards, patrols, intruder detection/monitoring, CCTV, room security, guest valuables
- Staff Selection
- Use of Hire Labour/Casuals
- Contractor Management
Hotel Guest Rooms
- Regular safety/hazard inspections
- Evacuation plans & smoke detection
- Balcony controls
- Condition of fittings and furniture
Activities/Events
- Construction, maintenance, regular inspection and access restrictions for:
- Swimming pool, saunas
- Boat and other water sports equipment
- Tennis courts
- Golf courses, sports facilities, gymnasiums, fitness centers
- Bars, restaurants and nightclubs
- Conferences and event facilities
- Other recreational activities & facilities:
- Risk assessment/management procedures
- Controls on equipment/personnel
- Contractor controls, where recreational services provided by contractor
- Condition of equipment
- Instruction, training, coaching provided for recreational activities
- Disclaimers
Slip & Trip Exposures
- Lighting and visibility
- Surface Inspections
- Cleaning
- Wet weather procedures
- Handrails
- Escalators and Lifts
- Paths/paving
- Signs
- Glass hazards (doors)
Car Parking
- Number of spaces
- Whether managed in-house or by contractor
- Disclaimer on ticket
- Risk of impact
- Lighting
Child care facilities
- Location, type of equipment
- Whether managed in-house or by contractor
- Credential of Child care providers
- Condition of equipment
- Food handling
- Contractor insurance
- Other
Medical facilities
- Location, type of equipment
- Whether managed in-house or by contractor
- Credentials of providers
- Contractor insurance
- Other
Retail areas
- Location, type of stores
- Whether managed in-house or by contract retailer
- Insurances carried by retailer
Transport facilities (motor vehicles, four wheel drives, helicopters)
- Location, type of equipment
- Whether managed in-house or by contractor
- Driver selection, training, license monitoring
- Contractor insurance
- Disclaimers
- Other
Food preparation
- Management procedures
- Staff training
- Storage and handling of food
- Housekeeping in food preparation areas
- Condition of equipment
Waste disposal
- Wastes produced
- Disposal arrangements
- Hazardous waste management & disposal (if applicable)
Other Hazards
- Power supplies including emergency generation
- Waste management and pollution
- Flammable & combustible liquids – storage and handling
- Hazardous & toxic chemicals – storage and handling
Claims and Loss History
The above list is generic list of some of the common public liability hazards that may exist in a hotel or resort. Additional exposures may exist depending on the specific characteristics of the facility and the range of activities offered. These exposures should be considered as part of the review of a specific location. For more information and checklists please visit our Public Liability Website

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